Customer Service Education with a Mental Health Twist

NEIGHBORS CONNECT
for Local Business Owners

The Customer Service Education with a Mental Health Twist Training offers peer support skills and resources to reduce client distress. This training is designed for professionals who provide emotional support to their clientele as part of their cultural and community roles such as:

 

Peluqueros y Barberos

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Técnicos de Uñas

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Camareros/Servidores de Bar

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Artistas del Tatuaje

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Doulas

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Traditional Healing Arts Practitioners

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Monitores de Autobuses Escolares

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Purpose:

  • Establish the link between mental health and customer service from the employee and client perspective
  • Understand the verbal and nonverbal actions of a client who is struggling with their mental health
  • Learn Compassionate Support Offering Techniques to reduce client distress

  • Explore local and national suicide prevention resources for client support

Logísticas de Entrenamiento

Poblacion: Local business owners, staff, concerned neighbors

Capacidad: The number of participants will depend on the number of employees in each establishment

Mode: Virtual or in person, no hybrid mode

Language: English or Spanish

Length: 2 hours

Precio: free

 

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