Customer Service Education with a Mental Health Twist
NEIGHBORS CONNECT
for Local Business Owners
The Customer Service Education with a Mental Health Twist Training offers peer support skills and resources to reduce client distress. This training is designed for professionals who provide emotional support to their clientele as part of their cultural and community roles such as:
Hairstylists & Barbers
Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.
Nail Technicians
Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.
Bartenders/ Bar Servers
Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.
Tattoo Artists
Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.
Doulas
Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.
Traditional Healing Arts Practitioners
Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.
School Bus Monitors
Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.
Purpose:
- Establish the link between mental health and customer service from the employee and client perspective
- Understand the verbal and nonverbal actions of a client who is struggling with their mental health
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Learn Compassionate Support Offering Techniques to reduce client distress
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Explore local and national suicide prevention resources for client support
Course Logistics
Population: Local business owners, staff, concerned neighbors
Capacity: The number of participants will depend on the number of employees in each establishment
Mode: Virtual or in person, no hybrid mode
Language: English or Spanish
Length: 2 hours
Cost: free
Would you like more information or want to discuss scheduling options?
Please fill out the form below
Social Determinants of Latine and Black Mental Health Workshop Series
English 
Spanish