Customer Service Education with a Mental Health Twist

NEIGHBORS CONNECT
for Local Business Owners

The Customer Service Education with a Mental Health Twist Training offers peer support skills and resources to reduce client distress. This training is designed for professionals who provide emotional support to their clientele as part of their cultural and community roles such as:

 

Hairstylists & Barbers

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Nail Technicians

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Bartenders/ Bar Servers

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Tattoo Artists

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Doulas

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Traditional Healing Arts Practitioners

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

School Bus Monitors

Your content goes here. Two- three sentences about this service providor and how they connect with the community and can offer support when needed.

Purpose:

  • Establish the link between mental health and customer service from the employee and client perspective
  • Understand the verbal and nonverbal actions of a client who is struggling with their mental health
  • Learn Compassionate Support Offering Techniques to reduce client distress

  • Explore local and national suicide prevention resources for client support

Course Logistics

Population: Local business owners, staff, concerned neighbors

​Capacity: The number of participants will depend on the number of employees in each establishment

Mode: Virtual or in person, no hybrid mode

Language: English or Spanish

Length: 2 hours

Cost: free

 

Would you like more information or want to discuss scheduling options?

Please fill out the form below

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